Sensormatic Solutions’ innovative Digital Food Safety solution leverages Cloud, IoT and Mobile technology to help manage all aspects of food safety within a food environment.  This cloud-based platform monitors, captures, and optimizes your food safety requirements digitally.

We can help you:

• Improve compliance to regulations
• Automate tasks and reduce labor costs
• Reduce food stock loss and waste
• Reduce occurrences of fraud and human error
• Lower and reduce legal costs
• Promote consistency across stores
• Protect your brand reputation

Supply Chain Visibility begins by digitizing physical assets through Radio Frequency Identification (RFID) enabled sensors at the point of manufacturing. With RFID technology, you gain better visibility into supply chain logistics, improve decision making workflows and help ensure delivery of genuine brand products. When coupled with TrueVUE Cloud analytics, your team will get access to robust item-level insights to enable faster distribution and accurate order fulfillments.

• Track and Control – Leverage entire shipment validation with RFID enabled real-time accuracy to confidently fulfill order commitments
• Extend Merchandise Availability – Gain item-level transparency in the movement of merchandise between distribution center and stores
• Origin Traceability – Confirm product authentication to reduce brand fraud and combat counterfeiters

With retail crime on the rise, and labor shortages still in play, retailers
need to automate and digitize their efforts to address safety and security
issues. Sensormatic Solutions uses Computer Vision technology to power
a variety of analytics that provide real-time monitoring of both sensitive
areas and specific behaviors associated with safety or suspicious activity.
Real-time alerts reduce the need to manually audit an area and allows
staff to respond immediately to avoid safety and violation exposure.
Computer Vision analytics can:

• Detect Slip and Fall occurrences
• Identify loitering activity to thwart potential criminal activity or theft
• Spot aggressive behavior to mitigate a situation before it escalates
• Notify staff when an emergency exit is blocked to ensure OSHA
  standards are being met

The foundation to any efficient labor optimization strategy is built upon a reliable source of traffic data.  Traffic data helps your stores understand the number of visitors entering and exiting your space each day. When paired with sales and labor data, you will have the insights needed to uncover conversion opportunities, scheduling realignments, marketing campaign effectiveness, as well as the implications on future real estate decisions.  ​

• Identify your best opportunities for traffic – Align store staffing levels and talent types with traffic data to help increase sales and conversion rates. ​
• Anticipate peak store performance - Leverage traffic data to efficiently guide operational tasks while maintaining high levels of customer service  ​
• Measure and benchmark your traffic – Know the busiest hours across your store or estate, based on highly accurate traffic data. ​
• Leverage Computer Vision technology to eliminate wasted labor used to staff additional registers when not necessary by monitoring the line queue in real time

Measuring Shopper Engagement and Customer Satisfaction is key to enhancing the pre and post purchase shopper journey.  Shopper Engagement solutions from Sensormatic help understand the shopper profile, how is the shopper behavior and their satisfaction with the shopping experience to be able to take corrective measures that drive an improvement in the engagement of shoppers at the store. Sensormatic has a wide range of solutions to help you improve the Shopper Engagement at the store:

Shopper Demographics provides relevant analytics about gender, age range, and sentiment of shoppers at the store. By measuring and identifying your shopper demographics and sentiment, you gain better insight into:

• Access precise shopper demographic data to learn more about who is in your store
• Enhance POS ROI by tailoring products to shopper demographics, identifying peak hours, by age and gender for better customer service, and optimizing promotional activity

Brand Vitality Meter combines customer feedback provided by physical and digital data collection points with metrics from Sensormatic Solutions. Using this data, businesses can begin to identify the impact positive and negative customer satisfaction scores have on various key performance indicators, such as sales, conversion, and average transaction size and begin to assess the overall health of their brand.

• Know the portion of shoppers who provide feedback versus the total number of shoppers who enter your location
• Quantify the relationship between key performance indicators and customer satisfaction scores
• Improve service levels by strategically aligning associate schedules and talent types, considering traffic patterns, sales and customer satisfaction
• Map and segment all stores based on key performance indicators such as sales per shopper, conversion rate, customer satisfaction and shopper to associate ratios
• Evaluate the effectiveness of new business initiatives

Shopper & Associate Engagement measures if shoppers are interacting with associates at the store while visiting the store and for how long this interaction occurs.

Understanding the complete shopper journey – pre and post purchase – is a key element of shopper behavior. Our Shopper Behavior offering leverages people counting devices, video, mobility, and Wi-Fi based technologies to help your business build a comprehensive picture of customer movements inside and beyond your retail space. With Shopper Behavior, you get a more holistic view of insights through a single platform which helps refine tactical and strategic enterprise-wide decisions.

• Visitor Frequency– Understand behaviors that lead new customers to become loyal customers
• Draw Rate– Drive increased sales by optimizing how traffic opportunities convert to shoppers
• Path Analysis– Analyze pre and post purchase movements to help improve real estate decisions, store layouts and marketing activities
• Cross-Shopping Visits– Know where shoppers go before-and-after your store
• Enhanced Demographics – Locate your target by zone to determine which area best suits business
• Saturation of Competitors – Explore competition in a target area to find the optimal spot for new business
• Traffic of Vehicles in a Parking Lot – Measure the number of vehicles that enter and exit a parking facility to strategize vehicle movement patterns and optimize flow